What is cognitive dissonance and why your brand directors should take it seriously
Branding masterclass, Design theory, Strategy Chris Shirley MA FRGS Branding masterclass, Design theory, Strategy Chris Shirley MA FRGS

What is cognitive dissonance and why your brand directors should take it seriously

Cognitive Dissonance is a central theory in social psychology that describes a state of flux in a person when they see, hear or read something that conflicts with their belief about the world and the way it works. You could also read it as confusion – however it’s not a good thing for your business.

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